Categories

Browse help topics

Frequently Asked Questions

Account setup, first release steps, and the basics of preparing your music for distribution.

Uploading Music

Delivery workflows, file requirements, and how releases move to digital platforms.

Your Account

Platform-specific requirements, artist profile questions, and streaming service troubleshooting.

Royalties & Payments

Earnings reports, payout timing, and how royalty statements are calculated.

Metadata & ISRC / UPC

Track titles, credits, ISRC and UPC codes, and metadata fields that platforms check.

Troubleshooting

Step-by-step fixes for rejected releases, delayed delivery, and account access problems.

Latest changes

Recently updated articles

Updated delivery timelines

Current expected times for releases to reach stores after submission.

Platform distribution requirements

Current file, artwork, and metadata requirements for major digital music services.

Account and subscription changes

What changed in plans, billing, and access, and how to update your details.

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